Privacy policy

Privacy Policy – Fuji Time
Fuji Time (“we”, “us”, “our”) operates the fujitime.com website and is committed to protecting your personal information. This Privacy Policy explains how your data is collected, used, and shared when you visit or make a purchase from our site.By using our website, you agree to the terms outlined below.
If you do not agree, please discontinue using the site.

1. Information We Collect

We collect the following types of information:Personal InformationProvided directly by you during:
  • Account registration
  • Checkout and payment
  • Subscription sign-up
  • Customer service inquiries
  • Contest or campaign entry
This may include:
  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely; we do not store credit card numbers)
Device InformationCollected automatically when browsing the site:
  • IP address
  • Browser and device details
  • Operating system
  • Referring URLs
  • Pages viewed and time spent on the site
  • Cookies and tracking data
Order Information
  • Products purchased
  • Order value
  • Delivery status
  • Purchase history

2. How We Use Your Information

We use your personal information to:
  • Process and fulfill orders
  • Provide order confirmations and shipping updates
  • Communicate with you regarding your purchase
  • Improve our website and services
  • Prevent fraud or misuse
  • Personalize content and product recommendations
  • Run promotions, giveaways, or surveys
  • Send marketing emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share information with trusted third parties who help us operate our business, such as:
  • Shopify (website hosting and e-commerce platform)
  • Payment processors
  • Shipping carriers (Japan Post, DHL, USPS, etc.)
  • Analytics providers (e.g., Google Analytics)
These partners are required to keep your information confidential.We may also disclose information if required by law or to prevent fraud, abuse, or threats to safety.

4. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience, including:
  • Keeping items in your cart
  • Remembering your preferences
  • Understanding site traffic and usage
  • Displaying relevant ads and recommendations
You may disable cookies in your browser settings, but some site features may not function properly.

5. Data Storage and Security

Your data is securely stored through Shopify’s protected systems.We use appropriate technical and organizational measures to safeguard your information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute protection.Only authorized staff who need to perform specific tasks (billing, support, order processing) are allowed access to identifiable information.

6. International Data Transfer

Because we ship internationally from Japan, your data may be processed or stored in countries outside your own jurisdiction. By using our services, you agree to this transfer.

7. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have the right to:
  • Access personal information we hold
  • Request correction or deletion
  • Object to processing of your data
  • Request data portability
  • Opt out of marketing communications
To request any of these actions, contact us at:Email: info@fujitime-japan.comWe will respond as quickly as possible.

8. Data Retention

We retain your personal information only for as long as necessary to:
  • Fulfill your order
  • Meet legal requirements
  • Resolve disputes
After this period, we will delete or anonymize your data.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated date shown above.

10. Contact Us

For questions about this policy or your personal information, please contact us:
Fuji Time – Customer Support
Email: info@fujitime-japan.com
Location: Hyogo, Japan